Zillion Possibilities Private Limited

Zillion Strings - Privacy Policy


With a view to offer the most powerful, enriching, holistic and safe online experience to its users, Zillion Possibilities Private Limited offers a variety of online services to its users - real estate consultants, brokers & channel partners - through its mobile application "Zillion Strings"and its website www.zillionstrings.com.

With Zillion Strings, our users get access to the most advanced technology that significantly enhances the efficiency of their business operations, and in real time!

At Zillion Strings, we understand your desire to protect your personal information, respect your privacy, and are committed to protect it at all times and in all respects. This Statement of Privacy applies to the software and website owned by Zillion Possibilities Private Limited / Zillion Strings. Through this statement, we intend to inform you how your personal information will be gathered, tracked and used.

This Statement of Policy (herein after referred to as "Policy") explains the policy regarding the collection, use, disclosure and transfer of your information by Zillion Possibilities Private Limited and / or its affiliate(s) (collectively referred to as the "Zillion Strings" or "Company" or "Us" or "We"), which operates the mobile application Zillion Strings and the website www.zillionstrings.com (collectively referred to as "Sites") for delivery of information, products, offerings and content via any mobile or internet connected device or otherwise (collectively the "Services").

This Policy forms part and parcel of the Terms of Use and other terms on the Site /s. This policy is effective from the date and time a user registers with Site and accepts the terms and conditions laid out in the Site. Kindly read this Policy carefully before using our Services.

By using Zillion Strings mobile application running on any platform or the website www.zillionstrings.com, you give your consent to the data practices described in this statement.

 

TYPES OF USERS: BROKERS AND LEADS OF BROKERS (herein after referred to as "Users")

The information about the user as collected by Zillion Strings is:

(a) information supplied by users and

(b) information automatically tracked while navigation and information which is already available in the public domain.

By using Zillion Strings or its services, you consent to collection, storage, use, transfer, transmit, share and distribute the personal information you provide including any changes thereto as provided by you for any of the services offered by Zillion Strings.

 

  1. INFORMATION EXPECTED TO BE RECEIVED, COLLECTED AND STORED:

  1. Personal information

  1. When you register on the Site / s for the Service / s, we ask you to provide basic personal contact information such as your name, contact number, email address, sex, age, address, state, city, locality, pin code, occupation, interests, etc. related to your real estate business.

  1. To track your listings, automate data import process and seamlessly sync with your app account in real time, Zillion Strings asks your permission to see, edit, create, and delete Google spreadsheets within your Google account, through Google Sheets API.

  1. Zillion Strings seeks and obtains access to your contacts, call logs, media (images only), location, device ID and device location. We also seek your permission to display over other apps (pop up alerts), make / manage phone calls, auto-launch, disable battery optimization, and allow application to always run in the background - to keep the data updated and refreshed at all times.

  1. We may also collect your anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites, hostnames and IP addresses and we shall retrieve Information from such account to continue to interact with you and to continue providing the Services.

  1. You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, then, you may not be able to avail some of the app functionalities / services.

  1. We provide an option to the users to review and update their personal information as and when required, directly through the mobile app.

  1. We provide an option to the users to delete their account (and all associated data); or delete some / all of their account data (without requiring them to delete their account). More details can be found at www.zillionstrings.com/admin/privacy-policy/account-deletion-policy.

  1. Subscription or paid service data

When you choose any subscription or paid service provided as part of our Services, our payment gateway provider may collect your avail, purchase, address or billing information, including your electronic card details such as number, expiration date, CVV, etc. The subscriptions or paid Services may be on auto renewal mode unless cancelled. If at any point you do not wish to auto-renew your subscription, you may cancel your subscription before the end of the subscription term.

  1. Voluntary information

We may collect additional information at other times including but not limited to when you provide feedback, comments, change your content or SMS and email preferences, communication channels, responses to a survey or any communications with us.

  1. Information automatically collected or tracked while navigation

  1. Cookies

To improve the responsiveness of the sites for our users, we may use "cookies" or similar electronic tools to collect Information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the identified computer or device. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer or device. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive or device. Our advertisers may also assign their own cookies to your browser (if you click on their ads etc.), a process that we do not control. We receive and store certain types of Information whenever you interact with us via Site or Service though your computer / laptop / netbook or mobile / tablet / pad / handheld device etc.

  1. Log File information

We automatically collect limited information about your computer's connection to the Internet, mobile number, hostname including your IP address, your device's name, device's serial number or unique identification number, your device operating system, browser type and version, CPU speed, and connection speed etc. when you visit our site or service. Your IP address is a number that lets computers attached to the Internet know where to send you data such as the pages you view. We automatically receive and log information from your browser including your IP address, your computer's name, your operating system, browser type and version, CPU speed, and connection speed.

  1. Clear GIFs

We may use 'clear GIFs' to track the online usage patterns of our users in an anonymous manner without personally identifying the user. We may also use "clear GIFs" in HTML-based emails sent to our Users to track which emails are opened by recipients. We use this information to inter-alia deliver our web pages to you upon request, to tailor our Sites or Service to the interests of our users, to measure traffic within our Sites to improve the quality, functionality and interactivity of our Sites and let advertisers know the geographic locations from where our Users come without personally identifying the Users.

  1. Information from other sources

We may receive information about you from other sources, add it to our account information and treat it in accordance with this Policy. If you provide information to the broker user or other partner whom we provide services, your account information and order information may be passed on to us.

  1. Demographic, Geographic and other information

We may reference other sources of demographic, geographic and other information in order to provide you with more targeted communications and promotions. We may track the user behaviour on our Sites to enable us to support display advertising towards helping us gain understanding of our users' demographics and other interests.

  1. Links to third party sites

The Sites may include links to other websites or applications. Such websites or applications are governed by their respective privacy policies, which are beyond our control. Once you leave our servers use of any information you provide is governed by the privacy policy of the operator of the application you are visiting. That privacy policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the application's homepage, you should contact the application owners directly for more information.

When we present Information to our advertisers to help them understand our audience and confirm the value of advertising on our Sites and it is usually in the form of aggregated statistics on traffic to various pages / content within our Sites. We use the contents made available to us from the brokers who might be channel partners of infrastructure entities or we may use third-party advertising companies to serve ads when you visit our Sites. These companies may use Information (excluding your name, address, email address or telephone number or other personally identifiable information) about your visits to this and other websites or application, in order to provide advertisements about goods and services of interest to you.

We do not provide any personally identifiable information to third party websites / advertisers / ad-servers without your consent.

We will disclose at all times to the users the information which it has collected from the users.


  1. PRACTICES, POLICIES AND PURPOSE OF COLLECTION AND USAGE OF SUCH INFORMATION:

How we use the Information we gather and track

We use personally identifiable information in the following ways:

  1. To create user profile and address the respective broker with the assigned name for correspondence and the details of Broker users will be used for identification and verification purposes for subscription, payment, receiving leads data;

  1. To send automated and promotional messages on the mobile number provided by the leads of brokers from third party platforms viz. text local;

  1. To send automated and promotional emails on the email address provided by the leads of brokers from third party platforms viz. email octopus;

  1. To provide you with information about the products and services and their product upgrades, new products, services, newsletters, informative emails, and research on future product ideas or improvements;

  1. To send reminders, notifications, pop up alerts and to keep the data updated and refreshed;

  1. To assist us in creating content that is relevant to you;

  1. To provide you with special offers that may be of interest to you;

  1. To assist us in creating better products and services to meet your needs;

  1. To allow you to purchase, download and manage services, obtain access to services or otherwise engage in activities you select;

  1. To help you quickly find services or products information important to you;

  1. To automate the data import process, and significantly enhance the efficiency of our operations.

The information as supplied by the users enables us to improve the Services and provide you the most user-friendly experience. In some cases / provision of certain service(s) or utility(ies), we may require your contact address as well. All required Information is service dependent and Zillion Strings may use the above said user Information to, maintain, protect, and improve the Services including advertising and personalization on the Sites and for developing new services. We may also use your mobile number, email address or other personally identifiable information to send commercial or marketing messages about our Services and / or such additional updates and features about third parties products and services with an option to subscribe / unsubscribe (where feasible). We may, however, use your email address for non-marketing or administrative purposes such as notifying you of major changes, for customer service purposes, billing, etc.

Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, Instagram, twitter etc.

Any posted / uploaded / conveyed / communicated by users on the public sections of the Sites becomes published content and is not considered personally identifiable information subject to this Policy.

In case you choose to decline to submit personally identifiable information on the Sites, we may not be able to provide certain services on the Sites to you. We will make reasonable efforts to notify you of the same at the time of opening your account. In any case, we will not be liable and or responsible for the denial of certain services to you for lack of you providing the necessary personal information.

When you register with the Sites or Services, we contact you from time to time about updating of your personal information to provide the users such features that we believe may benefit / interest you.

 

  1. INFORMATION SHARING:

Personal information will be used to allow you to login to your account on Site or to resolve specific service issues, inform you of our new services or features and to communicate with you in relation to your use of the Site. Any other information collected will be used for business purposes and this may include User's viewing or advertising of residential or commercial real estate, rental properties or use of associated services; analytical purposes, data usage; improving the Site, or user experience; and providing targeted advertisements to you.

Exceptions to information sharing

Zillion Strings shares your Information with any third party without obtaining the prior consent of the User in the following limited circumstances:

  1. Zillion Strings proposes to share such Information to conduct its business and to share such information within its companies' admin panel, offices, officers and employees of Company for the purpose of processing personal information on its behalf. We also ensure that these recipients of such Information agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.

  1. Zillion Strings may present information to our advertisers and third parties to help them understand our audience and confirm the value of advertising on our Sites, however it is usually in the form of aggregated statistics on traffic to various pages within our site.

  1. We may share your Information to enforce or protect our rights or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing Information of User(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or our Sites, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

  1. Zillion Strings may share any information if required for any legitimate purposes by any legal or administrative authority or Government;

  1. Our customers may receive calls, text messages, and emails from us (on their phone numbers and email IDs registered with us) regarding new products and services or upcoming events.

 

  1. ACCESSING, UPDATING AND DELETING PERSONAL INFORMATION:

When you use the Services or Sites, we make good faith efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup tapes like property sales data, name of parties to the transactions) or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

More details about deleting your account, or deleting some / all of your data (without deleting your account) can be found at www.zillionstrings.com/admin/privacy-policy/account-deletion-policy.

 

  1. INFORMATION SECURITY:

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on Zillion Strings is securely stored within the controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure and no security system is impenetrable. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

  1. CHILDREN'S PRIVACY POLICY:

Our products or services are not designed for or intentionally targeted at children 18 (eighteen) years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 18 (eighteen).

 

  1. UPDATES OR CHANGES:

The internet is an ever evolving medium. We may alter our Policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change (at any point of time) the terms of this Policy or the Terms of Use. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the Sites. Your use of the Sites or Services after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Policy periodically on the Sites to ensure that you are aware of the latest version.

 

  1. MISCELLANEOUS:

  1. Security

We use commercially reasonable security measures to protect the loss, misuse and alteration of the information under our control. However, we cannot absolutely guarantee the protection of any information shared with us. 

  1. Accuracy and Confidentiality of Account Information

Users are responsible for maintaining the secrecy and accuracy of password, email address and other account information at all times. Zillion Strings is not responsible for any personal data transmitted to a third party as a result of an incorrect account related information.

  1. Third-Party Websites

Our Site may contain links to third party websites. Navigating to another website, does not make Zillion Strings liable for misuse of any information by any website controller to which we may link. Also there shall be websites that use our search function and that Zillion Strings is not liable for content on such websites.

 

  1. REDRESSAL MECHANISM FOR GRIEVANCES:

Any complaints, abuse or concerns with regards to the use, processing and disclosure of information provided by you or breach of these terms should immediately be informed to the designated Grievance Officers in writing or through email signed with the electronic signature to info@zillionstrings.com or zillionpossibilities@gmail.com or Mr. Manish Bhola ("Grievance Officer").

 

Mr. Manish Bhola

Designation: Director

Zillion Possibilities Private Limited

Corporate Office: 6-B, Street No 1, Vasant Vihar Bungalows,

Near PAN Card Club Road, Baner, Pune - 411045

 

Email: info@zillionstrings.com / zillionpossibilities@gmail.com

Contact No.: +91 88066 66064 / +91 93183 69901

 

  1. NOTES:

  1. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

  1. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.